PRIVACY POLICY
Expound Media Group, LLC
Effective Date: January 2025 | Last Reviewed: July 2026
This privacy policy governs the online information that Expound Media Group, LLC ("we," "us," or "our") gathers while you are using any of its websites or sales pages, and the ways in which Expound Media Group, LLC uses this information. This privacy policy does not apply to information you may provide or that we may collect offline or through other means.
1. Information We Collect
There are two kinds of information that Expound Media Group can obtain about you:
Anonymous Information
"Anonymous Information" means any non-personally-identifiable data, such as your Internet Protocol ("IP") address or domain, or information about your usage on our websites that is used for administrative purposes only. We may collect users' IP addresses to help diagnose problems with our servers, report aggregate information to advertisers, corporate affiliates and consultants, and to third parties that perform services on our behalf. We may also use information linked to IP addresses to ban users who violate our terms and conditions of use.
Personally Identifiable Information
"Personally Identifiable Information" means any information that personally identifies you, such as your name, street address, email address, or telephone number. We collect such information when, for example, you sign up for a course, subscribe to our email newsletter, or participate in other interactive online activities. When we collect Personally Identifiable Information from you, you will have the opportunity to opt in to receive email or other digital communications from us and our business partners.
If you have submitted your personal information to us, you may correct, amend, or delete the Personally Identifiable Information maintained about you by submitting any requests to: help@expoundmediagroup.com
2. Data Retention
How Long We Keep Your Data
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
• Email newsletter subscribers: Retained until you unsubscribe or request deletion.
• Client and prospect contact data: Retained for up to 5 years following the conclusion of services or last meaningful contact.
• Website analytics and usage data: Retained for up to 24 months.
• Financial and billing records: Retained for up to 7 years as required by applicable law.
• Inquiry and contact form submissions: Retained for up to 2 years.
When personal information is no longer needed, we will securely delete or anonymize it. To request deletion of your personal information, please contact us at the email address listed in this policy.
3. Data Use and Disclosure
We may use your information as permitted by law and for the following purposes:
• To create your user account;
• To send you marketing and promotional communications from us and our business partners;
• To send you information about changes to our terms, conditions, and policies and to enforce your compliance with them;
• To fulfill and support your purchases;
• To post comments and other content you have contributed to our websites;
• To create and display targeted advertising to you based on your interests and to measure its effectiveness;
• To respond to subpoenas and other legal requests and to inspect your data to determine whether we have fulfilled our obligation to respond to legal requests; and
• For other internal business purposes such as usage analysis, determining the efficacy of advertising, and to evaluate and improve our websites, products, services, marketing, and your experience.
We may disclose Personally Identifiable Information to others if we are required to do so by law or if we believe in good faith that such action is necessary to: (1) comply with the law or with legal process; (2) protect our rights and property; (3) in connection with the sale of our business or assets to a third party; (4) with third-party vendors and service providers who perform services for us and who require access to your data to perform those services; (5) protect against misuse or unauthorized use of our websites; (6) with your consent; or (7) protect the personal safety or property of our users or the public. We may make these disclosures without providing notice to you.
4. Targeted Advertising & Data Sharing
Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties. However, we do use advertising tools such as Meta (Facebook) Pixel and similar technologies to serve targeted advertisements to you after you visit our website. Under certain state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), this activity may constitute "sharing" of personal information for cross-context behavioral advertising purposes.
If you are a California resident and wish to opt out of having your information used for targeted advertising purposes, you may do so by:
• Using your browser's privacy settings or a browser extension to block tracking pixels;
• Opting out of Meta's ad tracking via your Facebook/Instagram account settings;
• Contacting us directly at help@expoundmediagroup.com with the subject line "Opt Out of Ad Sharing"; or
• Using the opt-out resource available at: https://www.howtogeek.com/341487/how-to-opt-out-of-targeted-ads-around-the-web/
5. Use of Cookies
Cookie Categories
We use "cookies" - data that is transferred from our website to your hard drive for record-keeping purposes. We use the following categories of cookies:
• Essential Cookies: Necessary for the website to function properly (e.g., saving your session or login). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are used to improve our services.
• Marketing & Advertising Cookies: Used to deliver targeted advertisements via platforms such as Meta (Facebook) and Google Ads, and to measure their effectiveness.
When you visit our website, you may be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You may update your cookie preferences at any time.
If you are in the European Union or United Kingdom, we will only place non-essential cookies on your device with your explicit prior consent, in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.
6. Do Not Track Signals
Our Response to DNT Signals
Some web browsers have a "Do Not Track" ("DNT") feature that signals to websites that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals. However, you may use the cookie controls described in Section 5 above to limit tracking on our website.
7. Third-Party Websites
Our websites contain links to third-party websites not owned or controlled by DedicatedVirtual Professional Services LLC. We are not responsible for the privacy practices or the content of such third-party websites. Inclusion of any linked website on our websites does not imply or express approval or endorsement of the linked website, or of any of the content, opinions, products, or services provided on the linked website.
Each of these linked websites maintains its own independent privacy and data collection policies and procedures. If you visit a website via a link from one of our websites, you acknowledge that it is your responsibility to consult that website's privacy policy before providing any personal information.
8. Public Forums
We may make course user information, forums, blogs, article commenting, and personal profile pages available to users. You acknowledge that any information that you provide in these areas may become accessible to the public, becomes the property of DedicatedVirtual Professional Services LLC in accordance with our terms and conditions of service, and that we may use such information in any way that we see fit. Consequently, you should exercise caution when deciding to disclose your personal information or uploading material of any kind.
9. Testimonials Disclaimer
The site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those users and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the site are submitted in various forms such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
10. Security
Expound Media Group has reasonable security measures in place to protect the loss, misuse, and alteration of the information under our control. Security of information communicated by or to us over the Internet is of utmost concern; however, no data transmission over the Internet can be guaranteed to be 100% secure.
Please note that your email, like most unencrypted Internet communications, may potentially be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential.
We do not warrant the security of any information during transmission to us. After we receive your transmission, we will make reasonable efforts to ensure the privacy and security of your data on our internal systems. Depending on the nature of the information, your communication may be discarded or archived by us after receiving receipt.
11. Financial Relationships
You acknowledge that Expound Media Group may have financial relationships with some of the merchants/vendors mentioned on its websites. In some instances, we may be compensated for generating sales if you choose to use the links located on our websites.
12. Children's Privacy
Protection of Minors
Our services are directed exclusively at adults (individuals 18 years of age and older). DedicatedVirtual Professional Services LLC does not knowingly collect personally identifiable information from those under the age of 18, in compliance with the Children's Online Privacy Protection Act (COPPA) and applicable state laws.
If you believe that a child under the age of 18 has provided personal information to us, please contact us immediately at help@expounmediagroup.com so that we can take appropriate steps to delete such information.
13. EU & UK Resident Rights Under GDPR
Rights for EU/UK Residents
If you are in the European Union (EU) or United Kingdom (UK), the General Data Protection Regulation (GDPR) or UK GDPR may apply to how we process your personal data. This section describes our practices in relation to those rights.
Legal Basis for Processing
We process your personal data on the following legal bases:
• Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract (e.g., delivering services you have purchased).
• Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., email marketing subscriptions).
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Your Rights Under GDPR/UK GDPR
If GDPR applies to you, you have the following rights:
• Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of that data.
• Right to Rectification: You may request that we correct inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request that we delete your personal data (the "right to be forgotten"), subject to certain exceptions.
• Right to Restriction: You may request that we restrict processing your personal data in certain circumstances.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format, and have the right to transmit that data to another controller.
• Right to Object: You may object to processing of your personal data based on our legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing before the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local supervisory authority (e.g., the Information Commissioner's Office in the UK, or your EU Member State's data protection authority).
International Data Transfers
Our websites are operated in the United States. If you access our website from the EU or UK, please be aware that your personal data will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. We take reasonable steps to ensure that any such transfers comply with applicable law, including reliance on appropriate safeguards.
To exercise any of your GDPR rights, please contact us at: help@expoundmediagroup.com. We will respond to your request within 30 days.
14. California Resident Rights (CalOPPA / CCPA)
For California Residents
Under the California Online Privacy Protection Act (CalOPPA), we are required to disclose how our site responds to Do Not Track signals (see Section 6). California residents also have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Please note: The CCPA applies to businesses exceeding specific revenue and data processing thresholds. Expound Media Group, LLC is a small business and does not currently meet those thresholds. However, in the spirit of transparency and best practice, we honor the following principles for all users, including California residents:
• We do not sell your personal information.
• You may request information about the categories of personal information we have collected about you and the purposes for which it is used.
• You may request deletion of your personal information by contacting us directly.
• We will not discriminate against you for exercising any of these rights.
To make a privacy request, contact us at: help@expoundmediagroup.com with the subject line "California Privacy Request."
15. Limit of Liability
EXPOUND MEDIA PROVIDES THE INFORMATION, SERVICES, AND PRODUCTS ON ITS WEBSITES "AS IS" AND WITHOUT WARRANTIES OF ANY KIND. EXPOUND MEDI IS NOT LIABLE FOR YOUR USE OF ANY MATERIALS FOUND ON OR THROUGH ITS WEBSITES, AND YOU ACKNOWLEDGE THAT YOU DOWNLOAD OR ACCESS ANY SUCH MATERIALS AT YOUR OWN RISK. EXPOUND MEDIA IS NOT LIABLE TO YOU FOR ANY UNSOLICITED COMMUNICATIONS THAT ARISE FROM YOUR POSTINGS OR FOR ANY OTHER ACTS OF ANY THIRD PARTY.
16. Consent and Modifications to This Privacy Policy
Expound Media Group’s websites are controlled, operated, and administered entirely within the United States.
By using Expound Media’s websites or by participating in the activities of the Expound Media Community, you agree to the terms of this privacy policy. If you do not agree with this privacy policy, you must not disclose any Personally Identifiable Information to us and must immediately cease using the websites. We may modify this privacy policy at any time and modifications are effective when they are posted.
17. Contact Us
Privacy Requests & Questions
For all privacy-related requests — including data access, correction, deletion, portability, opt-out of advertising sharing, or general questions — please contact:
Expound Media Group,LLC
Email: help@expoundmediagroup.com
Location: Durham, North Carolina, United States
We aim to respond to all privacy requests within 30 days. For GDPR-related requests, we will respond within the timeframe required by applicable law.
This Privacy Policy is effective as of January 2025 and was last reviewed in July 2026. It supersedes all earlier versions of our Privacy Policies.